There might be times when you do not directly find what you are looking for or when you experience something strange. Don't despair, we are always there for you. You will always find help in the support panel.
If you need help, you will find help in this knowledge base. Use the search functionality, type in any search term, and find the right answer to your question.
When you click on "Help & Support" in the ITONICS Innovation OS, you will be redirected to this page.
Contact Support
If your problem is still not solved, you can also get in contact directly with us.
👉 Please note: Always contact your Application Owner first. If necessary, they will coordinate with ITONICS Support on your behalf.
- Technical Support: If you face any technical issues while working with the tool or if you have any software question, contact: support@itonics.io
For the best support, please detail the steps leading to your issue and add links. This approach ensures top-quality assistance! - General Feedback: We love and value your feedback! For any feedback, please reach out to account_manager@itonics-innovation.com.
You can use the same email address for any billing-related questions, when you are interested in add-on features, or when you need consulting.