The definition of personal information referred to in this Privacy Notice is expanded to also cover an identifiable, existing juristic person, where it is applicable.
We gather, store, and use personal information only in line with the contents of this Policy and with applicable data protection provisions, such as the Protection of Personal Information Act 4 of 2013 (POPI) and the General Data Protection Regulations.
We are committed to safeguarding your personal information and we take the protection of privacy and personal information very seriously. We treat your personal information as confidential and in accordance with the applicable statutory data protection provisions.
THIRD PARTY SERVICE PROVIDERS
In certain cases, we make use of third-party service providers to assist us in performing our functions and duties. Where we transfer personal information to our third-party service providers, we commit them to safeguarding the security of the personal information which is provided to them in terms of written contracts, which oblige them to treat such information as confidential and not disclose it, and to adopt appropriate security measures to protect the relevant personal information from unauthorised access. The processing of personal information in such cases is performed: -
- Where necessary to conclude and/or perform in terms of a written contract to which the data subject is party in terms of section 11(1)(b) of POPI;
- Where it complies with an obligation which is imposed in terms of law in terms of section 11(1)(c) of POPI;
- To protect the legitimate interests of the data subject in terms of section 11(1)(d) of POPI; or
- In pursuit of our legitimate interests to render services which are of a high quality in accordance with section 11(1)(f) of POPI.
transfer of personal information outside of the republic of south africa
Save as specified in this Policy and/or our Manual prepared in accordance with section 51 of the Promotion of Access to Information Act 2 of 2000, as amended, we will not transfer your personal information outside of the Republic of South Africa. In cases where personal information is transferred to third parties based outside of the Republic of South Africa, we will only transfer such information:
- in terms of a written contract which: -
- Effectively upholds the principles of reasonable processing as set out in POPI; and
- Limit the further transfer of such personal information in terms of provisions which are substantially similar to the provisions of section 72 of POPI.
- With your explicit consent to such transfer; or
- Where such transfer may be authorised in accordance with POPI.
In all cases, we will ensure that your personal information remains safe and secure.
YOUR RIGHTS IN RESPECT OF PERSONAL INFORMATION
We place strong emphasis on explaining the processing of your personal information as transparently as possible and informing you of your rights. In the event that you would like more detailed information or wish to exercise your rights, you can contact us at any time so that we can take care of your concerns.
Right of Access to, Correction and/or Deletion of Personal Information
Provided you are able to prove your identity, you have the right to request confirmation, free of charge, whether we hold personal information about you, as well as information about the categories of third parties who have, or have had, access to your personal information.
Should you wish to establish whether we hold any personal information about you, you are invited to send us an email with your request using the information set forth above.
Should you wish to request the correction or deletion of your personal information or the destruction or deletion of a record of personal information, please submit a request to us on Form 2, https://inforegulator.org.za/wp-content/uploads/2020/07/FORM-2-REQUEST-FOR-CORRECTION-OR-DELETION-OF-PERSONAL-INFORMATION-OR.pdf. We will render such reasonable assistance, as may be necessary and free of charge, to enable you to complete Form 2.
Withdrawal of Consent and Right to Object to processing of Personal Information
You have the right to revoke your consent to any processing of your personal information and may exercise your right by simply sending us an email. However, the revocation of such consent will not affect the lawfulness of continued processing where legal grounds authorise or require us to continue processing such information, nor will it affect the lawfulness of any processing that was carried out by us between the time of consent and withdrawal.
Please take note that you may also object, in terms of section 11(3)(a) of POPI, to the processing of your personal information, where processing takes place on the following grounds: -
- In order to protect your legitimate interest; or
- Where processing is necessary for pursuing our legitimate interest, or those of a third party.
Should you wish to object to the processing of your personal information in terms of section 11(3)(a) of POPI, please submit your objection to us on Form 1, in accordance with the Regulations relating to POPI
The Form 1 document may be accessed through the following link: https://inforegulator.org.za/wp-content/uploads/2020/07/FORM-1-OBJECTION-TO-THE-PROCESSING-OF-PERSONAL-INFORMATION.pdf
We will render such reasonable assistance as is necessary, free of charge, to enable you to make an objection on Form 1.
Any objections must be based on reasonable grounds relating to your particular situation unless legislation provides for such processing, in which case we shall continue to process such personal information in compliance with our statutory obligations.
In the absence of such legislative obligations, we will review and, if necessary, cease the processing of such personal information.
We will inform you of the results of the review and if the data processing is to continue nevertheless, we will provide you with detailed information about why the continued processing is permitted and/or required.
Right to Lodge a Complaint
Should you feel as though we have used your personal information contrary to POPI, please send us an email in order for us to attempt to address any of your concerns. If we are unable to resolve the issue to your satisfaction, you have the right to lodge a complaint with the Information Regulator.
n terms of the Regulations relating to POPI, any person who wishes to submit a complaint must submit such a complaint to the Information Regulator on Part I of Form 5. The relevant form is accessible via the following link: https://inforegulator.org.za/wp-content/uploads/2020/07/FORM-5-COMPLAINT-REGARDING-INTERFERENCE-WITH-THE-PROTECTION-OF-AN-ADJUDICATOR.pdf
The available contact details of the Information Regulator are recorded as follows:
- Address: JD House, 27 Stiemens Street, Braamfontein, Johannesburg, 2001;
- Postal Address: PO Box 31533, Braamfontein, Johannesburg, 2017.
- Email: complaints.IR@justice.gov.za.
REQUESTS FOR ACCESS IN TERMS OF PAIA
Details on requests for information as contemplated under Section 51(1)(e) of the Promotion of Access to Information Act (“PAIA”) can be found in a Manual maintained by Four Seasons Hotel, The Westcliff, Johannesburg, which is available at https://www.itonics-innovation.com/itonics-za-paia-manual