ITONICS is one of the first innovation management software companies that has achieved the accredited ISO/IEC 27001:2022 certification.
Our security team's goal is to ensure that our customers can innovate securely. For more information, contact us to learn how we can meet your needs today!
As a leading provider of services and software solutions in innovation management the protection of our customer data assets is one of our major obligations.
ITONICS is continuously working to guarantee the security of information and strives for the highest standards in this field.
We are proud to be ISO/IEC 27001:2022 certified, demonstrating our commitment to the highest standards of information security. This certification ensures that our processes, systems, and controls are designed to protect your data with the most care and compliance.
Clearly defined roles, SSO, audit logs, security monitoring, incident response, WAF protection, penetration testing, and secure coding practices help protect every workspace.
We prioritize security by sandboxing each user's workspace, ensuring access only to authorized data and preventing access to other organizations' data.
With our advanced permission system, you dictate which user roles have access to the AI features.
Strict monitoring procedures in place to meet the highest requirements for AI generated content. Every new source undergoes an extensive screening process.
We only use state-of-the-art AI models from diligently selected vendors to ensure the highest level of security in our AI solutions.
Separate production environments, antivirus scanning, patch management, network security, and configuration management support secure and stable operations.
Access monitoring, backups, encryption, deletion features, privacy by design and default, DPA coverage, service management policy, third-party risk management, and legal compliance are grouped here for review.
ITONICS offers a comprehensive data processing agreement (DPA) to ensure transparency and compliance in handling your data. Our DPA outlines how we process, protect, and manage your information, aligning with the highest data privacy and security standards.
We adhere to a rigorous service management policy to ensure consistent, reliable, and high-quality service delivery. Our policy defines how we manage, monitor, and improve our services, ensuring we meet the needs and expectations of our clients.
By regularly assessing and monitoring third-party vendors, we ensure that our partnerships meet the highest security and compliance standards.
We are committed to complying with legal standards and ensuring that all our activities comply with international laws and regulations. This commitment to compliance protects your data and promotes confidence in the reliability and integrity of our services.
Our experts have built an automated incident reporting process within our software platform through which you can at any time report problems occurring while using our tools. Yes, we get notified instantly and act accordingly.
We provide around-the-clock, customized support to ensure the best customer experience. Our highly experienced customer support team will deliver proactive, real-time professional services and help you with any issues faced.
Our technical management team, along with the operations management team are always there to support you with any incidents reported otherwise through email, phone call, or any other means.
Contact the ITONICS team to learn how we can meet your trust, support, and information-security requirements.