What Does It Mean If My Organization Is Suspended?

You will be able to see whether your Organization is suspended when the following displays on your ITONICS software. 


Organization Is Suspended

This means that there either was no payment option added in the Organization settings or we couldn't charge the payment option on file. Users of that Organization will not be able to access it.

If you are an Application Admin, please contact ITONICS. Otherwise, talk to the person responsible for ITONICS at your company.