There are several reasons why this might happen. Read below to know more.
If you cannot log into the ITONICS Innovation OS make sure that:
- You are using a valid combination of email and password. If you need to reset your password, follow these steps.
- The ITONICS Innovation OS is not in maintenance mode. Check the product and maintenance announcements or check the page for the maintenance announcement banner.
- If you are using a VPN or a firewall, make sure that communication to https://itonics-rest.com is not blocked. If in doubt, check with your company's IT support.
- It might be that your IT department is blocking the ITONICS domain as it might be unknown to them. Please contact your IT and ask them to whitelist the itonics domain (itonics.io).
- If you have used your 30-day free trial and the time is over, it might be that your system got suspended. Please find further information here: Turning a Trial into a Permanent Subscription
If you are still having trouble logging into your account, please contact our support