There are two types of roles: Organization-Level Roles and Workspace-Level Roles.
Regular users have no administrative powers on an Organization-level but are able to take varied roles inside a Workspace.
Administrators at the Organization-level are responsible for the structure and health of an Organization. They can modify Workspaces, how permissions work across the entire software and manage users.
The billing role allows the user to administrate and modify all information regarding billing and payments.
Leads are responsible for the Workspace in a conceptual way. They curate the content and make sure its quality is high, keep track of different Roadmaps, moderate discussions and make sure engagement levels are high.
Scouts add inspiring new content from different fields and regions. They make sure there is content in the system that leads to great ideas and eventually innovation.
Consumers peruse the content in the Workspace to get inspired and come up with new ideas. They can get an overview over what is being planned without actively engaging in the planning.
Collaborators evaluate content and interact with others in order to internalize the information provided in the Workspace, turning it into insights for the Organization.
Administrators are responsible for the Workspace in every way. They moderate discussions if necessary, can change the structure of a Workspace if needed and modify information attached to it.