The Workspace Configuration allows you to create different workspaces to tailor the content to the needs of the users within a workspace. It also allows you to customize the element types, properties, and ITONICS blueprints for each workspace.
Note that the Workspace Configuration feature is part of our Professional offering. It is not available out of the box and needs to be enabled for your organization. Contact us at firstname.lastname@example.org to enable it for you!
- What does the Workspace Configuration do?
- Private vs. Public Workspaces: How to manage permissions and restrict access rights
- How do I configure the Element Types and Properties for my Workspaces?
What does the Workspace Configuration do?
Your Innovation OS is designed to engage multiple teams and stakeholders with different interests on one single source of truth. Workspaces thus allow you to provide each of these groups with different (content) interests their own home. In the following, we describe the 5 key characteristics of workspaces:
- Workspace Creation: The workspace configuration allows the system administrators on the organizational level to create and manage the different workspaces.
- Same tools, different content, configuration, and users: Per workspace, all the tools will be accessible that you have licensed. The only differences may be the configuration, content, and users living in the workspaces. However, content can also easily be copied from one workspace into another workspace.
- Access rights: It is possible to grant everyone in your Innovation OS access to a workspace (i.e., public workspace) or restrict the visibility of a workspace only to some users (private workspace). It is also possible to grant different roles and permissions in different workspaces to the same user.
- Tailor the organization element configuration to the needs of a workspace: All element types and properties are first defined by system administrators on the organizational level. After the creation, Workspace administrators will be able to adjust the element types by adding or hiding properties, group fields, and element types. This way, the ITONICS blueprint element types and properties can be modified.
The workspace - in that a user currently is - is always displayed at the top left corner of the system . By clicking on it, a user can navigate to another workspace . Again, a click on a workspace name will take a user to another workspace. System administrators will also see the option to "+Create New Workspace" at the bottom of the list .
A system administrator can also click on his/her profile in the bottom left corner and find the "manage workspace" option . A click will open the list of all workspaces and the option to add or adjust a workspace.
A workspace administrator will find a menu to administer his/her workspace . From the menu, the workspace admin will be able to change the visibility setting and name, the workspace users and their roles, or the element type and property configuration of a workspace.
Private vs. Public Workspaces: How to manage permissions and restrict access rights
When you create a workspace, the second thing that you can do (after giving it a name) is to decide who should be part of it and in what role. It is the decision whether the workspace should be public, i.e., open to all the users within your Innovation OS, or whether it should be private. A private workspace will only be visible to the named users in your workspace.
Note that private workspaces are only part of our professional offering. It is not available out of the box and needs to be enabled for your organization. Contact us at email@example.com to enable it for you!
As described above, you need to access the workspace configuration of the respective workspace first. This can be done when you create a new workspace from "+Create New Workspace" [3 in the picture above], your profile and manage workspaces , or - as a workspace admin - from general workspace settings .
When you enter the workspace configuration as an organization administrator , you will first find a list of all the workspaces within your organization. To change any of the workspaces (or delete any), find the icons on the right side of the list . If you want to create a new workspace, you will find an additional option in the bottom right corner of the workspace administration page.
Now, for system administrators and workspace administrators, the same page opens. The respective workspace will be shown on top of the page . If you have the respective permissions, you can also jump to another workspace when clicking on the name and finding another respective workspace.
At the bottom, you find the option to set the visibility of the workspace. Should it be visible to everyone in your innovation OS? Then, choose the option "public workspace". Should it be restricted? Then, choose the option "private workspace".
To assign a user role or change it to something else than the default role, follow these steps. Click on your profile in the left bottom corner [4, from the first picture of this article]. You will find the option "workspace users" . Click on it.
On the next screen, you will find the user list of your workspace [1, in the picture below]. You can now add users to a private workspace or change the role of a user in a public workspace when clicking on "add user" .
A popup opens from which you can search for the users being members of your Innovation OS. Find the respective colleagues (multiple selection is possible) and assign the workspace-specific role that you want to provide them with . In the same manner, you can also change the role a user has. The only difference is that you need to find the pen icon to adjust the role of a user in your workspace .
Please pay attention to the following notes:
- Changing a workspace to public: Changing the visibility settings of a workspace from private to public needs to be done by the Application Admin. Changing it this way will expose all content to all users who are part of the entire Innovation OS. All users who are already in the workspace, stay in the workspace and keep their user roles.
- Changing a workspace to private: Changing the visibility settings of a workspace from public to private will mean that only users with adjusted roles keep access to the workspace. All users with no adjusted roles will lose access. If you want to keep a viewer as a viewer in the system, you need to manually add the user with this respective role.
- The default setting is public: If you create a new workspace, it is a public workspace by default. This is also indicated in the visibility column in the workspace settings menu .
- The default user role is the system default role: In a public workspace, all users of the organization are automatically assigned to the default role of the system, i.e. Viewer. Yet, you can change the role individually.
- Only users with changed roles are listed in the user list of a public workspace: Newly invited users to your organization have automatic access to all public workspaces and will have the default role assigned to them. Yet, you can assign roles to users that are different from the default role of the system. Only the users with a role that is different from the default are listed. This is also indicated by a label saying "Everyone at [Organization Name] can access this workspace as [default role]".
- All users have to be added manually to a private workspace: To add a user to a private workspace, they need to be first a part/a user of the entire Innovation OS. Once they are users in your organization, you have to assign a role for this specific workspace to the users. The default role of your organization does not have any effect. The default role only applies in private workspaces if the Application Admin invites new users to the organization and assigns them to a workspace directly.
- Downgrade from Professional to Starter subscription plan: If you decide to downgrade from your Professional subscription plan to a Starter plan, the following behavior applies:
- Private workspaces stay private
- Private workspaces can not be changed to public
- Public workspaces stay public
- Public workspaces can not be changed to private
How do I configure the Element Types and Properties for my Workspaces?
As a Workspace Administrator, you can change the name and description of your workspace, define its visibility, manage the user list, and you can adjust the element configuration to what you need in your workspace.
All element types and properties that you want to use in your workspace, first need to be created by the system administrator in the element configuration on the organizational level. Only after the creation, you will be able to adjust the configuration on the workspace level.
As mentioned in the note above, all element types and properties that you want to use in your workspace, first need to be created by the system administrator in the element configuration on the organizational level. Only after the creation, you will be able to adjust the configuration on the workspace level.
Once the element types and properties have been globally defined, you can adjust the element configuration on the workspace level.
The first option to adjust the configuration of your workspace exists once a workspace is created. System administrators can create a workspace by navigating to the list of workspaces at the top left corner of the system [1, on the first picture of this article] and finding the option to "+Create New Workspace" at the bottom of the list . They can also navigate via their user profile (bottom left corner) to manage workspaces  and find the actions button on the next screen in the bottom right corner [8, in the second picture of this article].
Once they start the setup of a new workspace, a popup appears. At the bottom of the pop-up, they can select the element types from the global element configuration that should become part of this workspace.
Once your workspace is created, the workspace administrator can now further adjust the element types and the properties. To do so, the workspace administrator needs to access the element configuration of the workspace. The workspace administrator can access it from his/her own profile (bottom left corner) and the menu "manage workspace elements" [5, in the first picture of this article). The workspace is displayed at the top and the blue underline indicates that the element configuration has been accessed .
Now, the workspace administrator sees the list of all available element types . All de-activated element types are displayed in grey and with a toggle. To activate or de-activate an element type, click on the name of the element type and find the activation option in the top right corner of the element type profile .
The workspace administrator can now also decide whether he/she wants to display all the groups  and properties  or whether he/she wants to hide some of them in their workspace. By clicking the eye icon, the groups/properties will either be shown or hidden.
Furthermore, workspace administrators now can add their custom properties to the element types. Within each group, there is an "add property" option. Clicking on it will allow you to search for other properties (from the global element configuration) and select them for your workspace [below 6].
You can also use drag and drop to change the position of groups and properties within a group. Once done, the changes need to be saved or discarded .
Please pay attention to the following notes:
- Deactivation only works for empty element types: You can only deactivate an element type if there is no content entered for this element type in the workspace, and if changes to the element type in this workspace have been reverted (see 5.). If you want to deactivate, you must first delete all elements of that type from the workspace in Explorer.
- Values in hidden properties are not lost: Hiding a property after values have been added (e.g. you have added the segmentation "Economical" to a trend in Explorer) will not delete those values. Instead, when deciding to display the property again, those values will just show up again.
- Title and value changes are only possible globally: If you want to give an element type or a property a different name/value, this can only be done by the system administrator and within the global element configuration.
- The ITONICS Showroom Workspace cannot be changed at all.
- Revert to global configuration: After you have applied changes to the element type, you can also revert the form to the global configuration. You will find the option in the bottom left corner of the element type form. Same as hiding a property, this will not delete any data. If you decide to add a property back after having reverted, the data will again appear on the element in Explorer.
- Any global changes will affect the element types on the workspace level: Any changes made for the entire Innovation OS will be merged with the changes you have made for a single workspace. Adding a completely new rating criterion, for instance, on the organization level will also show up on the customized template in a workspace.
- Customizing the ITONICS blueprint element types is possible: While you cannot adjust the blueprints on the organizational level, you can adjust them for a workspace. The same principles for show/hide apply as described above.
- Once created, a Property can currently not be deleted. They can be hidden from all Element Types, of course.
- Once created, options on Dropdowns, Hierarchical Dropdowns, and Steps cannot be removed. They can be reordered, new ones can be added and labels can be changed, however.
- Once created, options on Ratings can be neither removed nor reordered. New ones can be added and labels can be changed, however.
- Once created, a Property cannot be set as required. The required-flag can be lifted, however.
- Minimum and maximum values for Number and Numerical Rating Properties cannot be made more restrictive. They can be made less restrictive, however.
- Once changes are saved, added Properties cannot be removed from an Element Type. They can be hidden from view, however.
- Element Types can only be deleted if there are no Elements of that type anywhere in the System.