Notification Trigger Types

Notifications help keep users engaged by providing them with timely and relevant information. Depending on the persona, different notifications are triggered.

Element Creator

Currently, we trigger the following notifications to the user who created the element:

Element Status

Elements are the building blocks for innovation in the ITONICS Innovation OS. The following actions, related to the element, will trigger a notification to the element creator:

  • Your element was published by another user.
  • Your element was archived by another user.

Comment

Comments and mentions in comments are important because they help drive conversation and engagement among users. The system currently triggers a notification when:

  • Element that you created was commented on by another user.

Ratings

Staying on top of new ratings help innovation teams to keep track of how internal perspectives are developing around certain elements. The system  currently triggers a notification when:

  • Your element was rated by another user.

Element Watcher

To stay up to date on developments of selected elements, we trigger the following notifications once a user has chosen to  watch an element: 

Element Status

  • An element that you are watching was published by another user.
  • An element that you are watching was archived by another user.

Comment

  • Element that you are watching was commented on by another user.

Ratings

  • An element that you are watching was rated by another user.

Users

User Assignment

When users are assigned to elements via the user search field, these users will get notifications when:

  • They have been assigned to a single or multiple user search field in an element.

Comments / Mentioning

Comments and mentions in comments are important because they help facilitate conversation and engagement among users. We differentiate between two trigger types:

  • A User was mentioned in a comment.
  • A User has a new reply on his/her comment.