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B2C Insurance in the Digital Age

A trend report about the disruptive forces impacting the insurance industry in 2021 and beyond

As insurers re-engineer their offerings to find renewed resilience and stability in the flux of global uncertainty, industry leaders have the opportunity to evolve legacy environments and redefine differentiated value. Despite new challenges that have emerged out of an increasingly complex and challenging competitive landscape, the insurance industry is presented with immense innovation potential.

With high technology adoption, data streams are multiplying — and as consumers are increasingly plugged in, new opportunities are emerging. Agile innovators able to integrate transformative technology, behavioral economics, and collaborative ecosystems will set the pace for change.

Our latest report unpacks B2C insurance in the digital age, exploring contemporary trends and future scenarios to uncover innovation opportunities across all horizons.

On +50 pages we unpack:

  • The forces shaping the future of the insurance industry
  • Future scenarios and industry developments
  • Implications for innovation and hands-on recommendations for action
  • On top: a printable trend poster for your office wall

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