Establishing a company-wide innovation network

>1,100 ideas from 7k+ users across 16 locations

To break down internal knowledge silos, KSB, a leading supplier of pumps, valves, and related systems, implemented the innovation platform iport in 2017.

Today there are over 7,043 active users and more than 1,100 ideas have been submitted. Based on the ITONICS innovation platform, all employees worldwide can actively participate in the idea and innovation management.

• Small group of participants, no community
• Small, local improvements
• Mostly only production areas involved
• Little effect of idea management on entire company
• Limitation of idea content by statue
• Limited activation mechanisms

Objectives

• Digital innovation process: Transition to a modern and digital idea and innovation management
• Connect teams globally: Establish a transparent platform for creativity, communication, and potential for development
• Single point of truth: Increase the degree of openness (globally and externally) and drive trend and technology content

The digital backbone of a KSB-wide innovation network

Together with ITONICS, KSB has built a digital backbone for global knowledge and innovation management. The platform enables a new type of communication and is thus an essential part of the cultural change towards more openness and curiosity about the future.

• Gamification and targeted incentivized campaigns increase the system’s attractiveness and user motivation.
• It is now possible to identify strategic innovation fields for growth in possible attractive markets and use generate new ideas.
• Comprehensive dashboards enable continuous performance management.
• 7,043 users from 16 locations are active. More than 1,100 ideas were submitted since the launch oft he platform.
• The processing time of an idea from submission to implementation continuously decreased by more than 60%.
• Employees can now comment, like, and discuss each other’s ideas - on the platform and offline.