In today's dynamic world, proactivity is no longer a "nice to have". To ensure success and outpace competitors, companies must employ tools and techniques that reduce friction between concept & execution to help move seamlessly from now to next. One such technique is roadmapping, which can help broaden a culture of innovation and reap greater rewards.
In this article, we'll explore everything you need to know about roadmapping in innovation, including its objectives, the types of roadmaps you can expect to encounter, an overview of those who will likely participate, common structures, examples showing how to integrate into higher-level innovation management, and we can help bring it all together with our integrated roadmapping tools in the ITONICS Innovation OS.
Why is roadmapping important?
The practice of roadmapping has long been utilized in various industries, and recently it has undergone extensive scientific examination and enhancement. Companies of all sizes, from large corporations to small-to-medium enterprises (SMEs), require an efficient and effective means to identify and communicate diverse initiatives from all across the business and consider their opportunities or implications.
Examples like how the invention and subsequent expansion of broadband and simplifying access to it has enabled streaming and fintech providers to disrupt entrenched industries and manufacturers illustrate how the status quo can be upended within a mere decade. Therefore, it is crucial for businesses to actively employ reliable methods like roadmapping to maintain a competitive edge.
Alongside in-house roadmapping processes (technological and strategic roadmaps), open innovation roadmapping presents an alternative form of roadmapping that consolidates the knowledge of an "ecosystem" and provides access to all relevant parties.
The figure below outlines the necessary steps for creating and communicating roadmaps. These steps are critical to ensure success, however, they are intended to be implemented with varying intensity depending on the needs of the individual company.
Let's go through it step-by-step.
What are the objectives of roadmapping?
Roadmapping is a process of utilizing strategy, plans and resources to create a visual structure for key initiatives or business processes. It serves as an efficient way to clarify objectives and organize information in order to reach desired outcomes.
Technology development often involves complex temporal (A relationship between two or more variables that occur at different points in time, for example, higher rainfall in one year is associated with higher crop yield the following year) and logical correlations (Relationships between variables that are logically connected). To help address this, roadmapping is a valuable tool that can create a uniform understanding across functions and hierarchies of an organization, providing a straightforward overview of these relations for effective communication.
The roadmap provides a comprehensive visualization that helps prioritize technology innovation activities. It allows shortcomings in the planning to be spotted, informs decisions on risk management, and facilitates the knowledge accumulation process. Moreover, the roadmap can be integrated with software solutions for efficient project management.
Scholars at the Institute for Manufacturing (IfM) of the University of Cambridge developed the concept of “Roadmapping Roadmapping R2” which takes into account the short, medium, and long-term goals pursued with roadmapping as well as the available resources when introducing the roadmapping method. They developed a template that breaks down the key aspects of the introduction of the roadmapping method based on these four key questions:
- Why should roadmapping be introduced? The current status, as well as the short- and medium-term needs and expected results of roadmapping are elaborated here.
- What does perfect roadmapping look like in the future? What contribution can roadmapping make to business success in the future? How should the roadmapping process be structured in the future? Which resources and capacities are needed to realize the long-term vision of roadmapping?
- What has to be done in the short term, and how? What is the current status of the roadmapping processes, and what should be achieved in the short term? What resources and capacities are available to me?
- What needs to be done and how in the medium term? What should our roadmapping process look like in the medium term? What resources and capacities are available to me?
The 4 types of roadmaps you should know
1. Technology roadmap
Developing a technology roadmap is an important part of any management strategy. It allows for an in-depth examination of specific technologies and assists decision-makers in understanding the associated opportunities and risks, as well as potential barriers. Technology roadmaps are often presented through the use of a ‘technology radar’, which identifies key development and implementation trends.
2. Product and innovation roadmap
A roadmap can also highlight a range of services. This includes existing and upcoming products. Product roadmaps are excellent for planning future projects and releasing innovative products, taking into account the relevant technologies that support these objectives.
3. Integrated roadmap
A comprehensive roadmap should include multiple factors, such as product and technology planning. Depending on the purpose, it should take into consideration various components with varying levels of detail: products, technologies, markets, resources, drivers, projects, goals and milestones. Identifying these elements will help to define a more effective roadmap.
4. Company-wide roadmap
This type is a special form of the integrated roadmap. The company is regarded as an overall system. The technologies and products of a company are evaluated in the ‘’total ecosystem’’ of the company. This means that existing technologies can be brought into relation to new products (technology push), which in turn are identified by existing trends and drivers. But also, the opposite (market pull) is conceivable.
The typical roadmap participants and their commitment
Creating a roadmap is important not just for management but also to promote internal communication. It is essential that the company creates a clear, transparent structure of responsibilities related to forming the roadmap in order to engage all departments as early in the process as possible.
The purpose of this roadmap is to set clear expectations for the individuals involved in its effective development and implementation, as well as define the respective roles and responsibilities of each person.
1. Executives and senior management
Executives and senior management play a crucial role in the roadmapping process, as they are responsible for setting the overall strategic direction of the organization. They must be actively engaged in the development and review of the roadmap, ensuring that it aligns with the company's strategic objectives and addresses key risks and opportunities. Their commitment to the roadmap is essential for driving alignment and buy-in from the rest of the organization.Executives and senior management play a crucial role in the roadmapping process, as they are responsible for setting the overall strategic direction of the organization. They must be actively engaged in the development and review of the roadmap, ensuring that it aligns with the company's strategic objectives and addresses key risks and opportunities. Their commitment to the roadmap is essential for driving alignment and buy-in from the rest of the organization.
As the roadmap is developed, it is important to involve executives and senior management in the process to ensure that the final product aligns with the company's strategic objectives. Without their commitment and buy-in, the roadmap is likely to fail.
2. Innovation teams
Innovation teams are responsible for executing the innovation strategy outlined in the roadmap. They must be deeply involved in the roadmapping process, contributing their insights and expertise to identify opportunities, risks, and potential roadblocks. Their commitment to the roadmap is vital for ensuring that the innovation process runs smoothly and delivers the desired outcomes. Innovation teams play a vital role in the success of any innovation strategy. They must be deeply involved in the roadmapping process, contributing their insights and expertise to identify opportunities, risks, and potential roadblocks.
Their commitment to the roadmap is essential for ensuring that the innovation process runs smoothly and delivers the desired outcomes. Without their dedication and expertise, it would be impossible to execute the innovation strategy effectively.
3. External stakeholders
External stakeholders, such as investors, customers, and partners, also play an important role in the roadmapping process. They provide valuable insights and feedback on the organization's innovation strategy, helping to identify potential opportunities and risks. Their commitment to the roadmap is essential for building trust and credibility and ensuring that the organization's innovation efforts are aligned with market needs and expectations.
- Investors are one of the most important external stakeholders in the roadmapping process. They invest in the organization and expect a return on their investment. They are interested in understanding the direction of the organization's innovation efforts, their potential impact on the market, and how they align with the organization's overall strategy. They may provide funding for specific initiatives or help the organization attract other sources of funding.
- Customers are another critical stakeholder group that organizations engage with during the roadmapping process. Understanding a customer's needs, goals, and interests is essential in designing products and services that meet their needs. Customer feedback, preferences, and insights help organizations to develop an understanding of their challenges, desires, and frustrations. This knowledge enables the organization to build products and services that better serve its customers.
- Partners are organizations that collaborate with the organization to deliver products and services. They may provide resources, expertise or help the organization to reach new markets. Partnerships create synergies and enable organizations to innovate more effectively.
In conclusion, external stakeholders like investors, customers, and partners are essential in the roadmapping process. Their insights help organizations identify opportunities and risks, align innovation efforts with market expectations, build trust and credibility, and combine resources to drive innovation. Involving external stakeholders can help organizations to respond more effectively to changing market conditions and address the market's needs and preferences.
How to manage the roadmapping structure and process
1. Establishing a clear roadmapping process
The basic structure of a roadmap first differentiates between three main levels. The line “market” includes sublayers such as trends, drivers, barriers, customers, stakeholders etc., and deals with “Why?” (market pull). The second main layer bundles the products and services offered by a company as well as the technologies required for them. Thus, it offers space for the question of “What?”. The last mainline deals with the “How?” (e.g., technology push).
The simple process behind each roadmap consists of three questions:
Managing the roadmapping structure and process begins with establishing a clear, well-defined roadmapping process. This involves setting objectives, defining the scope of the roadmap, selecting the appropriate roadmap type, and outlining the key steps and milestones involved in developing the roadmap.
2. Assembling a cross-functional team
A successful roadmapping process requires the input and expertise of a diverse range of stakeholders from across the organization, including executives, product managers, engineers, designers, and marketers. Assembling a cross-functional team ensures that all perspectives are considered and helps to drive alignment and buy-in from all participants.
3. Regularly reviewing and updating the roadmap
The roadmapping process should be iterative and dynamic, with regular reviews and updates to ensure it remains relevant and aligned with the organization's strategic objectives. This includes tracking progress against milestones, identifying and addressing any roadblocks or challenges, and adapting the roadmap to respond to changing market conditions or new opportunities.
How to integrate roadmapping into higher-level innovation management
This stage is about the integration of the roadmap into company-wide innovation management. This way, the roadmap can serve as a stimulus for your own idea management. Idea campaigns can be derived from the trends and drivers developed for the roadmap.
This integration enables an agile, flexible, scalable, and responsive design that puts roadmapping at the center of strategy development and innovation management.
Aligning roadmapping with strategic objectives
To effectively integrate roadmapping into higher-level innovation management, it's essential to ensure that your roadmap is aligned with your organization's strategic objectives. This involves regularly reviewing and updating the roadmap to ensure that it remains in sync with the company's vision, mission, and goals.
Incorporating roadmapping into innovation governance processes
Roadmapping should be incorporated into your organization's innovation governance processes, serving as a key input for decision-making and resource allocation. This includes integrating roadmapping into strategic planning, budgeting, and performance management processes, as well as using it to inform project prioritization and selection decisions.
Building a roadmapping culture
Finally, to fully integrate roadmapping into higher-level innovation management, it's important to build a roadmapping culture within your organization. This involves encouraging open communication and collaboration, fostering a culture of continuous learning and improvement, and empowering employees to take ownership of the roadmapping process.
How the ITONICS roadmap software can help with integrated roadmapping
As you have seen from the steps above creating and updating roadmaps is a time consuming, large data collection requiring activity that is a definite challenge for many companies. In addition to the efforts required to create roadmaps for the first time, the maintenance of roadmaps is often mentioned as the main obstacle. Roadmaps are usually created in rigid documents in Microsoft Excel, PowerPoint or Visio.
Thus, such roadmap remains an isolated instrument detached from current corporate planning and development and quickly becomes obsolete.
Dedicated software solutions, such as ITONICS Roadmap combines markets, products, technologies, and resources in a web application to enable holistic forecasts for future technology and product developments. Depending on the focus of the company, the software can be customized to a specific roadmapping project.
ITONICS Innovation Portfolio Management software provides a comprehensive solution for integrated roadmapping, helping organizations to effectively plan, manage, and execute their innovation strategies.
Key features of the software include:
Streamlined innovation portfolio management
The ITONICS Innovation OS enables you to manage your entire innovation portfolio in one place, providing a centralized view of all your innovation initiatives. This makes it easy to track the progress of individual projects, identify areas for improvement, and ensure that your resources are allocated effectively.
Improved collaboration and communication
The ITONICS software facilitates collaboration and communication among team members, enabling you to work together more effectively and efficiently. With real-time updates and notifications, you can ensure that everyone is on the same page and that your innovation process runs smoothly.
Enhanced strategic decision-making
By providing a comprehensive view of your innovation portfolio, the ITONICS software tools enable you to make data-driven decisions about your innovation strategy. With powerful analytics and reporting capabilities, you can track progress against key metrics, identify potential risks and opportunities, and make informed decisions about resource allocation and project prioritization.
Want to learn more about the features and functionalities of the ITONICS Innovation OS to streamline and scale your innovation activities? Get a free demo!
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